Tom Ashcroft has a diverse professional background in customer success and data analysis, currently serving as a Data Analyst at Samaritans since March 2025. Previously, Tom worked at Aera Technology as a Customer Success Operations Manager from February 2022 to March 2023 and held roles as a Customer Success Manager and Customer Success Operations Analyst at Darktrace in 2020. Tom also gained experience as an Ambassador and Customer Success Manager at Labstep between August 2017 and October 2018. Academically, Tom earned a Master of Science in Molecular Medicine from the University of York and a Bachelor's degree in Medical Physiology from the University of Leicester, alongside completing a Data Analytics Course at Le Wagon in 2024.
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