Samdesk turns unstructured social media into actionable insight and awareness.

AI/ML

Enterprise Software

News & Journalism

Security

Social Media

Samdesk

Samdesk's headquarters in Edmonton, Canada

James Neufeld

Jon Feldman

Rachel Lai

Tamara Byers

Sean Solbak

Ashlyn Bernier

The Engineering team at Samdesk is responsible for developing and maintaining the company's platform, which transforms unstructured social media data into actionable insights. This includes creating robust front-end interfaces, building and optimizing back-end systems, and employing machine learning models to analyze and generate real-time alerts. The team ensures the reliability, efficiency, and scalability of the platform to meet user needs.

Engineering

The Customer Success and Account Management team at Samdesk ensures clients maximize the value of Samdesk's real-time social media insights. They drive customer satisfaction, handle account renewals, and identify growth opportunities while managing relationships and addressing client needs.

Customer Success and Account Management

The Leadership Team at Samdesk, comprising the Chief Operating Officer, CEO & Founder, VP of Customer Success, and CTO, strategizes and directs the company's vision, operational efficiency, customer engagement, and technological innovation, ensuring Samdesk continuously transforms unstructured social media data into valuable insights for clients.

Leadership Team

The Regional Managers at Samdesk oversee crisis intelligence and real-time coverage across their respective regions—APAC, EMEA, and the Americas. They ensure that unstructured social media data is translated into actionable insights for timely situational awareness and decision-making.

Samdesk

Org chart

Teams

Engineering

Customer Success and Account Management

Leadership Team

Regional Managers

Offices

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