Manuel Liewald

Manuel Liewald is an experienced Solution Architect specializing in digital customer service solutions at Samhammer AG since May 2015, where responsibilities include overseeing the Samhammer METIS Suite, enhancing customer interaction through AI analysis, and implementing digital knowledge logistics. Previously, Manuel served as a Senior Manager for IT Service Excellence at Accenture from December 2005 to March 2015, managing large-scale IT projects and programs. Manuel holds a Diplom degree in Business Informatics from the University of Regensburg, earned between 2001 and 2005.