Dmitri Yakovlev's profile picture
Maria Arsenkova's profile picture
Marina Kobzeva's profile picture

Customer Support Team

About

The Customer Support Team at Samokat is dedicated to ensuring an exceptional experience for customers by providing timely assistance and resolving inquiries related to the company's rapid delivery service. This team, comprised of roles such as Customer Success Managers and Technical Support Managers, works collaboratively to address customer needs, troubleshoot technical issues, and enhance overall satisfaction, ultimately contributing to the seamless operation of Samokat’s innovative online retail model.