Saumya Pandey is a Customer Success Manager with a focus on driving process excellence in the healthcare sector. They have extensive experience as an operations specialist, having served as a Senior Operations Executive at Samplify from 2022 to 2024, where they managed client queries, validated refunds, and coordinated ground operations. Prior to that, Saumya worked as an Operations Executive at Tata 1mg from 2020 to 2022, overseeing corporate requests and managing escalations during critical projects. They are currently pursuing a Master of Business Administration in Operations Management and Supervision at Manipal University Jaipur, set to graduate in 2026, and hold a Bachelor in Philosophy from Dyal Singh College.
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