Daniela G.

Daniela G. is an accomplished professional with extensive experience in project management and quality assurance across various industries. Currently serving as a Senior Project Manager at Samsara, Daniela leads strategic projects aimed at enhancing customer and agent experiences through cross-functional collaboration. Prior roles at Samsara include Manager of Quality Programs, overseeing quality assurance operations and implementing strategies to improve customer satisfaction. Daniela has also held significant positions at Hopper as Learning and Quality Manager and Lead Quality Assurance Analyst, where responsibilities included developing training programs and ensuring adherence to quality standards. Additional experience includes roles at Airbnb, LATAM Airlines, and Telefónica Ecuador, showcasing a strong background in customer service, project coordination, and operational management. Daniela holds a Bachelor's degree in Business Administration and Hospitality Management from Universidad San Francisco de Quito.