Ellen Willcox is a Presenting Analyst at Managementors Ltd, where they have been working since 2022. They currently serve as a CX Business Analyst Manager at Samsung Electronics, a position they began in 2024. Ellen has previously held roles including Customer Insights Manager at Openreach and Market Research & Insight Analyst at Porsche Cars GB Ltd. They also have experience as a Sales Assistant at Screwfix and Marks and Spencer, and as a Front of House Host at Manchester United. Ellen earned a Bachelor's degree from The University of Manchester in 2016.
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