J Prashant is a highly motivated professional with approximately 11 years of experience in Training, Process Engineering, and Contact Centre Operations, specializing in Technical Support, Customer Service, and Revenue Maximization. Currently serving as Service Head for Visual Display in the Enterprise Business unit at Samsung India Electronics Pvt Ltd since 2013, J previously held leadership roles at Reliance Communications and Dell International Services, where they focused on enhancing customer experience and developing training solutions. J holds a B.Tech in Computer Science from Jawaharlal Nehru Technological University, completed in 2002.
Location
Gurgaon, India
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