Monelette A.

Monelette A. possesses extensive experience in customer relations, vocal operations, and management within the electronics and telecommunications sectors. Monelette's career includes significant roles at Samsung Electronics Philippines Corporation, including VOC Management, where responsibilities encompassed restructuring the VOC team, developing KPIs, and crisis management to uphold the company's reputation. Further positions involved warranty operations, customer relations head, and quality assurance, focusing on improving customer experience and satisfaction. Monelette's tenure at Vodafone as a Sales Associate included meeting sales targets and ensuring customer contentment. Additionally, experience as a Transaction Processing Specialist at JPMorgan Chase & Co. and a Credit Analyst at HSBC Commercial Banking contributed to a well-rounded skill set in financial analysis and operational efficiency. Monelette holds a Master of Business Administration from Southern Cross University and a Bachelor of Science in Mathematics from De La Salle University.