Olivia O'Gorman is a Senior Customer Strategy Manager at Samsung Electronics, bringing a results-oriented approach to marketing strategy and customer engagement. With extensive experience on both agency and client sides, they have effectively led teams and developed data-driven strategies that enhance customer loyalty and performance. Olivia has held significant roles at Aimia Inc., more2, and ICLP, focusing on client management, project execution, and customer retention strategies. They earned a Bachelor of Arts in International Marketing from Bournemouth University in 2011.
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