PRASHANT RAJ

Prashant Raj is an operations and category leader with over eight years of experience in service operations. Currently serving as a Service Manager at Samsung Electronics, Prashant manages after-sales service across 15 cities specializing in Home Appliances and Mobility. Previously, they were a Category Manager at NoBroker, where they led a team of over 750 partners, achieving a 90% delivery rate and maintaining low detractor levels. Prashant has also held significant roles at Urban Company, where they drove 17% year-over-year growth, and the GREY SIM LEARNINGS FOUNDATION, where they oversaw training programs with an impressive 85% job placement rate. Prashant holds a Bachelor of Technology in Electrical and Electronics Engineering from West Bengal University of Technology and an MBA in Operations and Marketing from LPU Distance Education.