Sony Thomas is an experienced professional in B2B and product support, with a strong background in technical support and strategy analysis. They have led significant projects at Samsung Electronics, including eco-friendly electronic repairs and innovative service strategies, while managing large teams and multi-million-dollar budgets. Sony's educational background includes a Bachelor of Engineering in Electrical, Electronics, and Communications Engineering from The Indian High School Dubai and ongoing studies at Rajeev Gandhi Prodhogiki College.
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