Veronica Kim

Veronica Kim is an E-commerce UX & Content Manager at Samsung, where they focus on enhancing customer experience across digital products. They graduated with a Bachelor of Arts in Business Administration from the University of São Paulo, Brazil, and completed an exchange program in International Business at Hochschule Bremen, Germany. Veronica's career began at Procter & Gamble, where they honed their Trade Marketing and Sales skills, before transitioning to roles at iFood and Remessa Online, where they developed expertise in Data Analytics, Customer Experience, and User Experience Research. Committed to customer-centric design, they lead initiatives that transform insights into actionable strategies to improve user satisfaction and business performance.