Chris Stoops

Chris Stoops is an experienced Customer Service Manager with a strong background in managing contact centers across various industries. Currently leading the Customer Service team at Samuel Hubbard Shoe Co since December 2016, Chris has achieved recognition by winning the Gold Stevie Award for Customer Service Department of the Year for three consecutive years in the American Business Awards. Prior to this role, Chris served at Salu Beauty, Inc. where responsibilities included directing Contact Center Representatives and overseeing a global e-commerce platform, as well as providing daily feedback and ensuring quality assurance as a Supervisor. Earlier experience includes positions at PennySaver USA and Direct Marketing Partners, enhancing skills in customer service and sales. Chris holds a Bachelor's degree in Education from the University of Maine.