Monal P.

Monal P. has a diverse and extensive work experience spanning multiple companies and roles.

Starting with their most recent position, Monal currently holds the role of SVP Customer Success at Sanas since August 2022. In this role, they are involved in building an AI solution for common communication problems.

Prior to this, Monal worked at Datto, Inc. for two years. They first served as the Global VP of Sales Engineering from September 2020 to August 2022. In this role, Monal managed and expanded a global team of sales engineers, product specialists, and competitive intelligence personnel. They achieved significant growth, both in team size and sales performance. Monal also introduced new products and implemented training initiatives.

Before their VP role, Monal was the Senior Director of Solutions Engineers & New Product Sales at Datto, Inc. from March 2020 to September 2021. In this position, they organized various teams under a single global sales engineering team, implementing standardized hiring and management practices. Monal also focused on strengthening middle management by hiring key leadership positions.

Prior to joining Datto, Inc., Monal worked at Unbxd Inc. for six years. They served as the SVP & Head of Product from April 2018 to March 2020. In this role, Monal developed an AI-based SaaS product for eCommerce site-search, achieving significant growth in annual recurring revenue. They also worked as the Head of Customer Success from March 2016 to May 2018, focusing on customer onboarding, feedback, and account growth. Monal also held the position of Senior Vice President of Global Sales from February 2014 to March 2016, where they improved the sales process and provided feedback on product and market insights.

Prior to Unbxd Inc., Monal worked at PlusNetMarketing Inc. for nine years, holding various roles. They served as the SVP & CIO from May 2011 to January 2014, engaging in C-level interactions and managing an offshore development team. Monal also worked as the VP of Technology from March 2008 to April 2011, leading strategic planning and new product development. They started their career at PlusNetMarketing Inc. as a Developer & Project Manager from November 2002 to February 2008, handling client projects and coordinating between departments.

Overall, Monal P. has a proven track record of leadership and success in roles related to customer success, sales engineering, product management, and technology.

Monal P. completed high school at St. Xavier's Loyola Hall from 1989 to 1996, with a focus on science. They then went on to pursue a Bachelor's degree in Instrumentation and Control at L.D. College of Engineering, from 1996 to 2000. Following that, they earned a Master's degree in Electrical Engineering from the University of Southern California between 2000 and 2002. In addition to their formal education, Monal P. obtained a certification in the Dale Carnegie Course from Dale Carnegie Training. The specific month and year of obtaining this certification are not provided.