Steven O'Connell

Steven O'Connell is an IT leader specializing in scaling technology teams and operations for growing companies, particularly in the Fintech and MSP sectors. With extensive experience that includes roles such as IT Operations Manager at Sand Technologies and Site Reliability Lead at Lula, Steven has consistently focused on building technical functions and enhancing IT service delivery. Prior roles include Senior Service Desk Analyst at both Newsignature and Cognizant Microsoft Business Group, and IT Technician at Teclogix. Steven's approach emphasizes observability, a people-first mindset, and effective execution.