Jared Holmes is a Design & Strategy Lead at Sanlam, specializing in FinTech-based UX, CX, research, and product strategy since August 2023. Additionally, Jared serves as a writer for UX Collective, contributing to the Bootcamp publication. Previous experience includes roles as a Service Designer and Product Designer at Absa Group, where Jared expanded expertise from digital user experience to customer experience across various channels. Consulting as a Design Consultant for SpotOn Consulting and working as a Product Designer & Systems Analyst at BOOST&Co further enriched Jared's portfolio. Early career highlights include a UI Designer & Software Engineer position at Kunsthaus | Creative Agency and a brief stint as a bartender, which provided unique insights. Jared holds a BSc in Business Administration from the University of London and is a member of the Interaction Design Foundation.
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