Samir Abrahams has extensive experience in IT service management and Agile methodologies, currently serving as a Service Manager - IT Specialist at Sanlam since October 2021. Prior to this role, Samir worked at Old Mutual South Africa from March 2010 to September 2021, where responsibilities included serving as an Agile Scrum Master, guiding teams in Agile principles, facilitating team self-organisation, and enhancing Scrum practices. Samir also held roles as Lead IT Support Specialist and IT Support Specialist, focusing on ITIL Service Management processes and ensuring effective communication and support for projects within the business as usual (BAU) scope.
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