Sandro Joseph is a seasoned professional with extensive experience in technology and operations management. Currently serving as the Lead Technical Specialist at Sanlam since April 2013, Sandro oversees the IPT platform and Contact Centre operations, coordinating development life cycles, managing procurement services, and ensuring service level and support management. Previously, as a Business Analyst, Sandro focused on analyzing organizational operations and bridging business needs with technology solutions. Prior experience includes roles as a Support Engineer and Technician at Dimension Data Middle East and Africa, where responsibilities involved support for major projects across various sectors. Sandro's educational background includes executive development at Stellenbosch Business School and several specialized training programs in technology and business processes.
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