Bassem H. is an innovative global head of customer experience with over 20 years of expertise across various industries, including healthcare, packaging solutions, and pharmaceuticals. They hold a Master's degree in Information Management Systems from Keller Graduate School of Management and have a proven track record in leading teams and driving business growth. In their current role as Head of Customer Experience at Sanofi, they focus on elevating customer satisfaction through process improvement and AI integration. Previously, Bassem served as Director at Novartis, overseeing coverage and access within the Patient Support Center.
This person is not in the org chart
This person is not in any teams
This person is not in any offices