Amit Koundinya is a Senior Customer Support Engineer at Sanofi, where they provide IT support and lead corporate workstation builds and deployments. They have a Bachelor of Science degree in Biology from the University of Massachusetts Amherst and have previously studied Biology and Computer Science at UMass Boston, as well as Electrical Engineering at Case Western Reserve University. Amit has been a volunteer at the World Computer Exchange since 2012, where they troubleshoot and refurbish computer hardware for schools in developing countries. Their experience also includes working as a Brand Representative at Abercrombie & Fitch from 2014 to 2016, where they developed strong customer service skills.
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