Anna Levitt is a seasoned professional specializing in global customer experience strategy, currently working with Sanofi since October 2023. Previously, Anna served as Service Design Director at McKinsey & Company from March 2019 to April 2023, and as Founder and UX Director at Studio A from August 2013 to March 2019, collaborating with notable clients such as AIG, WPP, and IBM. With a strong background in enterprise digital product development across healthcare, pharma, CPG, and banking, Anna has demonstrated expertise in tackling service design challenges, leading digital transformations, and advocating for the Jobs To Be Done methodology. Additional roles include Director of Product Design at Nomad Health, UXDI Instructor at General Assembly, and Senior Manager/Design Researcher at frog, among others. Anna holds a Master of Fine Arts from the School of the Museum of Fine Arts and a Bachelor of Science in Consumer Behavior and User Experience from Syracuse University.
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