Carla Pecuch is an award-winning customer experience leader with 20 years of experience in the healthcare industry, specializing in exceptional service delivery and innovative engagement strategies. They have held notable roles, including Senior Deputy Director of Digital Strategy and Transformation at VaxServe, where they focused on project management and streamlining operations for national retailers and health systems. Previously, at Sanofi Pasteur, they served as Director of Customer Centricity, leveraging their expertise to enhance customer satisfaction. Carla earned a Bachelor of Business Management from East Stroudsburg University of Pennsylvania in 2005.
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