Robin Verlinde

Robin Verlinde, MBA, currently serves as the Senior Director of Customer Engagement at Novo Nordisk since March 2024. Prior to this role, Robin held the position of Head of Customer Experience & Engagement for North Europe at Sanofi from January 2020. Robin’s extensive experience includes leadership roles such as Head of Customer Experience Marketing at Zilveren Kruis, Lead Customer Experience & Customer Model Evolution at Bristol-Myers Squibb, and various management positions at Pfizer Europe, Philips, and 3M. Educational qualifications include a Master of Business Administration from IBO - Business School Lausanne and additional studies at Erasmus University Rotterdam and UNC - Lean Six Sigma.