Benjamin Dalley is a seasoned business analyst and change manager currently employed at Santander UK since January 2018. With a strong background in project and change management across various sectors, Benjamin has demonstrated expertise in technical and regulatory CRM and Savings programs, utilizing both agile and waterfall methodologies. Previous roles include claims process consultant at Davies Group and senior consultant in financial services at Cooper Gay & Co Ltd, where Benjamin focused on optimizing processes and enhancing performance metrics. A master's degree in project management from the University of West London complements the educational foundation built with a bachelor's degree in business administration from Universidad Tecmilenio. This diverse experience reflects Benjamin's capability in delivering impactful solutions in complex business environments.
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