Fanny Severac is an International Originations Director with extensive experience in customer service and operational management across various industries. They led initiatives to optimize productivity and improve customer satisfaction at prominent companies, including Michelin and Santander UK. Fanny has a proven track record of restructuring teams and implementing training programs, notably raising customer satisfaction rates significantly during their tenure at Michelin. They have also managed customer service operations across Europe at RentSmart, driving productivity and streamlining processes.
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