Tom Lambert

Tom Lambert is a Project Manager in Cards and Loans at Santander UK, where they currently serve as Head of Portfolio Quality. Previously, they worked at Santander UK as a Mortgage Specialist and held various roles including Change Manager, focusing on enhancing processes within the Financial Crime Centre of Excellence. Their experience also includes serving as a Business Consultant at Nationwide Building Society, where they ensured policies adhered to regulations while prioritizing customer experience. Tom began their career as a Prison Officer at Her Majesty's Prison and Probation Service and served in the Royal Marines prior to that.