Surathi Sivakumar is an experienced Senior Product Support Manager at Sany India, with a career spanning over two decades in the construction equipment industry. Since February 2015, Surathi has been responsible for managing technical support for mid and large excavators, implementing software tools to enhance service efficiency, and strengthening the dealer network. Previous roles include Service Head at Kobelco Construction Equipment India Pvt Ltd., where Surathi led customer and product support initiatives, and Assistant Service Manager at Srinidhi Earth Movers, focusing on after-sales service operations. Surathi began the professional journey as a Mechanical Engineer, maintaining heavy machinery and ensuring optimal equipment performance. Educational qualifications include a Post Graduate Diploma in Business Administration from Welingkar Institute of Management and a Diploma in Automobile Engineering from the State Board of Technical Education and Training.
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