Anand S. is an accomplished IT Service Management Leader with extensive experience in service excellence and transformation across various organizations. They have held significant roles, including Senior Product Manager at Sapiens and previously managed service delivery teams at Tech Mahindra, Sutherland Global Services, and DXC Technology, among others. Anand has a Master's degree in IT Service Management from The University of Northampton and a Bachelor's degree in Mechanical Engineering from MVJCE, Bangalore. Currently, they focus on enhancing processes and implementing ITIL-aligned strategies to improve service delivery and vendor governance.
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