Ruby Tyagi is a Principal Technical Author and Content Strategist with over 19 years of experience, including a specialization in insurance platforms. Currently, Ruby directs documentation for the AdvantageGo product suite, producing over 250 assets annually and maintaining rigorous compliance standards. Ruby has received the Award of Excellence in 2024 and excels at bridging product and customer experiences through effective documentation. Ruby's educational background includes a Professional Doctorate in Design Thinking from the European International University, along with various certifications in insurance and creative writing. Ruby also serves as a mentor to emerging technical and creative writers and contributes to magazines and online platforms as an editor and guest correspondent.
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