Warren Young

Warren Young is an experienced IT professional with a diverse background in support and management roles within the technology sector. Currently serving as the EU 2nd Line IT Support Manager at Sapiens since October 2021, Warren oversees a team of seven technicians, focusing on training and technical support across Europe. Prior roles include significant contributions at Confused.com as a 1st Line Helpdesk Tech, managing hardware configurations and remote work setups during the COVID-19 pandemic, and previous positions at Admiral Insurance, Level 3 Communications, and DXI Networks, where Warren gained expertise in network monitoring, customer support, and technical management. Warren's career, which commenced in the Royal Air Force, showcases a commitment to technical excellence and team leadership throughout various IT environments.