Jake Collins is an experienced IT professional with a strong background in support roles across various sectors, including hedge funds, wealth management, and investment banking. Currently serving as a Senior Support Associate at Saragossa since September 2021, Jake has previously held positions including Contractor at SoftBank Investment Advisers and Infrastructure Support Engineer at Odey Asset Management, where responsibilities included providing multi-level support, managing desktop environments, and performing server upgrades. Prior roles encompassed IT support and analysis at Canaccord Genuity Inc., Onyx Group, ESSA IM&T, and Thurrock Council, highlighting extensive experience in troubleshooting, desktop and server management, and customer service. Jake's technical skills are complemented by a solid understanding of various IT systems and environments, making a notable contribution in each position held.
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