Lilla Phillips is an experienced IT Consultant at SAS - Scandinavian Airlines since August 2015, focusing on IT sourcing, service management, major incident handling, and project management. Prior to this role, Lilla served as a Portfolio Manager and Functional Consultant at Tata Consultancy Services, managing SAS commercial systems and overseeing production and incident management. Lilla’s extensive career at SAS began in 1986, progressing from an Office Assistant to IT Production Manager, and covering a range of responsibilities in application management and customer service. Earlier experience includes managing a B&B and working in the tourism sector as a manager and tour guide. Lilla's educational background includes project leadership training and expertise in IBM Rational Unified Process.
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