Tim Schmidt is currently the Head of Customer Resolution Services EMEA at Satair, an Airbus Services Company, and has served in various roles within the company since 2023. They previously held positions such as Functional Teamleader Customer Order Fulfilment EMEA, Customer Order Specialist, and Resolution Manager. Tim began their professional journey as an Aircraft Mechanic in the Bundeswehr in 2014. They earned a Bachelor of Applied Science in Industrial Engineering from Fachhochschule Wedel in 2019, following their education in aircraft maintenance technology at the Bundeswehr Heeresfliegerwaffenschule Bückeburg.
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