Robert Samson is a dynamic Technical Support Manager with over 20 years of experience in Network Operations Centers (NOC), Telecommunications, Data Centers, and Enterprise Technical Support. Currently serving as the Application Support Lead at Satellite Office, they previously built and led a high-performing team at Tenable where they enhanced operational efficiency and customer satisfaction through the implementation of process improvements. Robert has also held positions at Genesys, Alvaria, and kgb, demonstrating proficiency in technical support and system engineering across various platforms. Educated in Electronics and Communications Engineering, their career reflects a commitment to mentoring and fostering innovation in fast-paced environments.
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