SatisFacts is the leading provider of multifamily surveys, focusing on retention and reputation management. With over 15 years of experience, SatisFacts currently helps 3 million units measure and market their customer service, increase NOI, and manage their online reputation. 

    - Annual Resident Satisfaction Surveys with included action planning and educational support
    - Employee satisfaction and engagement surveys
    - Insite® Resident Feedback Programs for Move-Ins, Work Orders, Unclosed-Traffic, Pre-Renewal, and Move-Out
    - Reputation Management with the option to feed online reviews to property pages on ApartmentRatings.com via the Verified Resident Program™
    - Snap Resident Satisfaction Surveys for quickly and easily collecting useful resident feedback to guide the strategic decision-making process for your business 
    - Education and consulting programs tailored to your business goals

Property Development

Property Management

Real Estate

SatisFacts & ApartmentRatings

SatisFacts & ApartmentRatings' headquarters in El Segundo, CA, United States

SatisFacts & ApartmentRatings

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SatisFacts & ApartmentRatings

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