Mukhtar Ruddin is a customer service professional with extensive experience across various industries, including online marketplaces, finance, and healthcare. Currently serving as a Customer Service Online and Marketplace representative at SATURDAYS since August 2025, Mukhtar previously worked as a Customer Service Officer for PLN Icon Plus and as a Customer Care Specialist in Risk and Operations at Honest. Expertise includes virtual customer identification, fraud prevention, and providing solutions to customer issues via multiple communication channels. Mukhtar also held senior analyst roles at Shopee, managing complex customer issues related to returns and refunds, and contributed to training new hires. Early career experience includes telesales at CIMB Niaga and safety maintenance at Pertamina Patra Drilling Contractor. Mukhtar holds an Associate's degree in Fire Prevention and Safety Technology from Akamigas Balongan.
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