Hsing Liang

Hsing (Sheen) Liang is a dynamic Operations Leader with extensive experience in driving transformative initiatives that enhance organizational productivity and bottom-line growth. Previously serving as the Director of Operations at Shopper Army from 2016 to 2023, Hsing successfully established a new consumer-facing division, achieving a tripling of annual revenue and maintaining a client satisfaction rate of approximately 85%. Currently, as the Associate Director of Client Services at Savanta, Hsing manages a large client panel and leads multiple market research projects, focusing on process optimization and strategic improvements. Hsing possesses a strong educational background, including studies in Information Technology Management and Computer Programming, and has completed a course in Project Management at the University of Toronto.