John Doucette

John Doucette is an accomplished Information Technology professional with extensive experience in technical support and architecture. Currently serving as an Information Technology Technician at SaviLinx, John coordinates project management activities for the Massachusetts Department of Family Medical Leave Program, handling help desk functions, cloud services, enterprise printing, and laptop maintenance. Previous roles include Remote Support Technician at TeamLogicIT, where John provided exceptional customer service and technical troubleshooting, and Senior Advisor Solution Architect at Dell EMC, focusing on backup and recovery solutions. John’s career spans various positions, including TSM Architect and Engineer, with a strong emphasis on TSM environments and server support. Education was obtained from the Community College of the Air Force, specializing in Personnel Management.