Jack Thomas is a Director of Customer Success at Saviynt and has a strong background in customer service and technology, with previous roles at Okta and Apple. They earned a Bachelor's degree in New Media and Technology Communications from The Ohio State University. Jack has extensive experience in troubleshooting and support across various applications, having served as an IT Technical Analyst at Nationwide Children's Hospital and a Senior Developer at Nationwide Insurance. They are passionate about enhancing customer experiences and reducing technological barriers between products and users.
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