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Dan Hall

Director, Customer Success at Savvas Learning

Dan Hall, PMP has extensive work experience in the customer success and program management field. Dan currently serves as the Director of Customer Success at Savvas Learning Company, where they have been since March 2022. Prior to this role, they worked as a Senior Program Manager/Customer Success Manager at the same company from March 2019 to March 2022.

Before joining Savvas Learning Company, Dan worked at Pearson for many years. Dan held various roles including Customer Success Manager from January 2017 to March 2019, Senior Program Manager from February 2015 to December 2016, and Delivery Executive - Midwest Region from May 2014 to January 2015, where they supported the sales team and ensured the delivery of quality service. Dan also served as a Program Manager from November 2011 to April 2014, Director of Customer Enablement and Support/Project Management from November 2008 to November 2011, and Services Manager from August 2002 to November 2008.

Before their time at Pearson, Dan gained experience as a Customer Support Manager at ZZSoft/Sandlot from August 1996 to August 2002. Dan started their career at WordPerfect/Novell/Corel, where they worked as a Customer Support Team Leader from July 1988 to August 1996.

Dan Hall, PMP has a diverse education history. Dan attended Mountain View High School from 1981 to 1984, where they did not receive a degree or specify a field of study. After high school, Dan pursued higher education at Utah Valley University from 1987 to 1991, earning an Associate of Science degree. The field of study for this degree is unknown.

In 1995, Dan enrolled at the University of Phoenix and completed their Bachelor of Arts degree in Business Management in 1997. This degree did not specify a field of study either.

In addition to their formal education, Dan Hall has also obtained various certifications. In 2014, they became a Project Management Professional (PMP) through the Project Management Institute. Dan further expanded their professional skill set by obtaining certifications such as Risk & Issue Management from Pearson in 2015 and Customer Success Management from Gainsight in 2017.

In recent years, Dan has pursued online certifications. Dan completed courses such as Customer Success Manager Advanced Certified Professional from Pulse Academy by Gainsight in 2020, Learning Excel for the web (Office 365/Microsoft 365) from LinkedIn in 2021, and Hybrid Project Management: Do What Works from LinkedIn in 2022. Dan also obtained certifications in Project Management Foundations, Business Analysis for Project Managers, and Smartsheet Tips and Tricks from LinkedIn in 2022.

Overall, Dan Hall, PMP has a combination of formal education with an Associate of Science degree and a Bachelor of Arts degree in Business Management, along with various certifications that showcase their dedication to professional development in project management and related fields.

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Timeline

  • Director, Customer Success

    March, 2022 - present

  • Sr Program Manager Customer Success Manager

    March, 2019