Mathews Pio is an accomplished professional with extensive experience in business operations and workforce management, currently serving as the Head of Business Operations - ITeS at SBL since April 2021. Previously, Mathews held senior managerial roles at Sutherland Global Services, overseeing a large workforce and ensuring effective performance management for a major US Telecom client. Additional expertise includes IT project management for a hospital network at Opt IT Technologies and a series of strategic operational roles at SBL, focusing on business strategy, resource efficiency, and process enhancement. Mathews holds a Bachelor of Science in Computer Science from RVSCAS and has engaged in further studies in Computer Science and Information Technology at St. Joseph's and Bharadhidasan University.
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