Leslie McFall currently serves as the Assistant Customer Service Manager at SCA Pharma, focusing on team support, customer communication, issue resolution, and administrative tasks. With extensive experience in customer service roles, Leslie has built strong customer relationships, enhanced onboarding processes, and driven revenue growth through effective inventory management and upselling strategies. In addition, Leslie owns and manages JCL McFall Trucking, LLC, a family-operated business. Previous positions held include Executive Assistant at LinRock Administrative Services and various customer service roles at JC Penney Co. and UAMS. Leslie holds a Cosmetology License from Arthur's Beauty College Inc. and has further education from AAPC.
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