Ha Vu is an experienced professional with a strong background in e-commerce, customer support, and media management. Currently serving as an AI Training Expert at Scale AI since June 2023, Ha previously held roles at Testronic as an LQA Technician and at Shopee as a Seller Management - Relationship Manager, where responsibilities included seller acquisition and onboarding, KPI management, and market analysis for the Vietnamese business community in Poland. A former Global Support Specialist at XTB online trading, Ha provided customer support in multiple languages and ensured high satisfaction rates. Additional experience includes serving as a Lifestyle Editor at Harper's Bazaar Vietnam and training skincare professionals at Nippon Menard Cosmetic Co., Ltd. Educational qualifications include a Master's degree in Sociology with a focus on Social Media Management and Digital Commerce from Uniwersytet Civitas, along with Bachelor's degrees from the University of Greenwich and Foreign Trade University. Ha is currently pursuing a Postgraduate degree in Data Engineering.
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