Joyce Chen is a seasoned professional currently serving as Chief of Staff for Gen AI at Scale AI since September 2023, where responsibilities include supporting the Head of Gen AI. Previous roles include Business Operations Manager, Chief of Staff to the VP of Gen AI Operations, and Head of Growth for the Experts vertical. Joyce's educational background includes an MBA from MIT Sloan School of Management and a BA in Economics from Yale University. Additional experience encompasses positions at Heard as a Product Operations/Chief of Staff, Martin Trust Center for MIT Entrepreneurship as an Accelerator Program Manager, and roles in data and product management at Terrain Advisors, Addepar, and Capital One. Early career experiences include internships at Amazon and the U.S. Commercial Service.
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