Phoonie Ngo

Phoonie Ngo is a Vietnamese Quality Lead at Scale AI, specializing in bridging multilingual quality and AI systems. With a background in localization and cross-functional leadership, Phoonie has managed significant projects for various clients, achieving notable cost savings and revenue generation. Previously, they held roles including Senior Account Executive at TEN Advertising and Localization QC Linguist at Deluxe, where they contributed to major campaigns and events. Phoonie also actively supports non-profits as a Vietnamese Specialist at Catchafire, focusing on localization and translation efforts. They earned a B.S. from the University of Southern California and have held leadership roles in community organizations throughout their academic and professional journey.