Pia Romano has over a decade of experience in retail management and instructional design. They served as a Store Manager at Soma Intimates from 2007 to 2012 and at Chico's FAS, Inc. from 2012 to 2017, where they excelled in team recruitment, store operations, and customer service. Earlier, Pia was an Assistant Manager at Thom Brown of Boston and held various roles at American Eagle Outfitters and Kohls. Currently, they are the Instructional Design and Enablement Delivery Lead at Scale AI, focusing on designing instructional materials for training and onboarding. Pia also studied Songwriting and Vocal Performance at Berklee College of Music from 2003 to 2007.
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