Matthew D. is a highly skilled IT professional with extensive experience in technical support and infrastructure engineering. Currently serving as a Technical Support Professional at Scaled Inc since March 2025, Matthew has a solid background in roles such as Infrastructure Engineer at Ultima and Technical Lead at Cloud Direct, where responsibilities included managing hybrid cloud technologies and designing customer-specific solutions. With a strong focus on server administration, network management, and cybersecurity, Matthew has effectively supported various organizations, including The Support Force Ltd, DigiCert, and the University of Cape Town, contributing to system upgrades, incident response, and customer onboarding. Matthew holds a matric degree from Cedar House High School and has a proven track record of delivering effective IT solutions across diverse environments.
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