Juan A. is a seasoned Network and Telecommunications engineer with over nine years of diverse experience in the tech industry, specializing in DevOps, platform architecture, and customer support. Currently, as a DevOps Architect at ScaleGrid, Juan builds and maintains cloud resources and manages Kubernetes clusters while developing disaster recovery plans. Previous roles include RPA Developer at GovAssist LLC, where Juan created automation solutions, and Senior Customer Technical Support Engineer at ESW Capital, focusing on SaaS product management and QA processes. Juan holds a Bachelor’s degree in Computer Systems Networking and Telecommunications from Universidad de Las Américas and has also completed coursework in Computer Science and Networking at other institutions.
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