Steven Kennedy is a global customer success executive with over 25 years of experience transforming post-sales organizations into competitive advantages. They co-founded and led a geographic information system software startup, Dynamic Mapping, and built an IT consulting firm, Abbott Hughes LLC, serving Fortune 500 clients. Known for scaling organizations from startup to $2.5 billion at VCE, they have a proven track record in M&A integrations and leveraging AI/ML applications in customer operations. Currently, they serve as VP of Global Customer Success at ScaleOps, where they focus on driving customer value through innovative technology.
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